Vintage Rental Questions
Visit our online inventory and start shopping! Click on the categories you are interested in and as you go along, jot down or add the items to your “wish list.” You can even search by event theme (boho, rustic, vintage, modern, Gatsby etc.) or enter in a single item you are hunting for in the search bar under the main inventory categories. Once you have an idea of everything you’d like, submit your wishlist form. A quote/contract will be emailed (allow up 24-48hours for this) and once approved, return a signed copy with 50% deposit to hold your date/items. Your remaining rental balance is due by item pickup. You can schedule your pickup/return appointments 1-2 weeks prior.
I do not have a retail storefront / brick and mortar, but we do own a property a few blocks from our home in Lee's Summit with a storage barn where you are welcome to make an appointment to view any inventory or retail items in person. This location is also where all pickups and returns are made.
Click the "Schedule a Viewing Appointment" link at the bottom of the site and submit the form. Be sure to include your wishlist of items and event date. The storage barn is by appointment only and is located at 10700 View High Drive, Kansas City, MO 64134 (NOTE: it is not a retail business storefront). I will meet you at our scheduled time. As a courtesy, please call my cell if you are running late or need to reschedule for any reason: 785-691-8405.
Yes. The minimum rental order requirement is $50 per contract. Delivery and/or styling are additional services and are not included in the minimum rental total.
All deliveries are subject to availability. Venues outside of our 40-mile radius are considered out of our coverage area. This service price will depend upon the size and weight of the order, distance to/from your event, and the required day/timeframe needed. Return pickup is quoted separately. Pickups are always free and early appointments can be arranged depending on availability of items. Please contact me for a quote by providing your event date and delivery location, your rental item list and requested timeframe for delivery and/or return pickup.
Rentals are typically allowed from 2-4 days. For weekend events, pickups can be made Thursdays or Fridays and returns on Mondays by appointment time only. If you need the items longer than this time frame, please inquire on availability prior to your event. If items are retuned late without prior arrangement, a 10% late fee (of total contract value) will apply each day it is late. Items are considered late after in possession for longer than 96 hours (4 days).
Yes accidents can happen! Every contract has a replacement value placed on every rental. We do not require security deposits, however every Renter is required to provide a card on file to pay for any late fees, damages and replacement/repair costs should they occur. We will first asses the cost to repair vs. total replacement cost. If the item is fixable, we will fix/clean ourselves and you will be responsible for the repair cost. If it is beyond repair, you will be responsible for the replacement value. Your information will NOT be saved on file for any future contracts or transactions on your account without my prior authorization. Authorization expires two months after your “Contract Issue Date.”
You are allowed to make QUANTITY changes and adjustments to your item list up to two weeks prior to your event pending availability. Contract cancellations (including partial item cancellations) are allowed as long as they occur prior to 60 days of your event. No cancellations can be made after the 60-day mark including due to inclement weather. Swaps for items of equal or greater value are allowed up to 2 weeks prior (additional deposit amount may apply). Please note that all deposits are non-refundable after the 15th day past contract signing date. No cancellations are allowed within 60 days of your event including due to inclement weather. Your full contract amount must be paid if past this 60-day grace period (including styling bookings!).
Once you decide on a date and venue I would begin thinking about reserving your rentals as soon as possible. We get inquiries in daily, with advance bookings as far out as a year and a half.
Please let me know! I am always hunting around and looking for new finds! There is also a chance we actually do have it and the listing has not made it to the site yet OR we can refer you to a friend in the industry that might have it or know how to obtain/make it.
Because weather is always unpredictable (especially in the Midwest!) you must have an indoor backup plan. Cancellations due to weather are not accepted, so it is your responsibility to make proper arrangements to protect/cover the rentals and have a backup due to all weather related hiccups.
I do often purchase items from private sellers. Please email photos along with pricing and details for consideration. You can submit your offers to email@example.com.
Custom Print Questions
Typical turnaround time for invitations vary depending on customization and complexity, but on average, once you provide your design direction and custom wording, the whole process typically takes 2-2.5 weeks. (1-4 business days to complete your custom design proof, 3-7 business days to print, 2-3 business days to ship). I ship the majority of my prints via USPS priority 2-3 day mail. Please inquire about rush orders if necessary.
For all print design contracts, a 50% deposit (50% of the total contract amount) is required before I start any custom services. Once your 50% deposit is paid, it is non-refundable. When you place an order and commit to using my service, I immediately begin working on your personalized product. The design process is included in the pricing of all print products and after it has been completed I cannot refund that part of the cost. You will not be required to pay the remaining balance if you cancel prior to the printing phase. Your Final Balance Due (balance less 50% deposit) must be paid in full prior to printing. No exceptions.
Absolutely. However, keep in mind for all newly created designs, I may not have the availability to complete the work within your required timeframe depending on my current workload and the complexity of the custom work. Costs may also be more than those quoted on pre-designed templates. Please contact me with design details and we can discuss!
Yes. You are welcome to customize the wording/text however you like, in order to fit whatever type of event you are planning. Some text that is art may not be easily editable, so please inquire first prior to ordering to be sure.
I outsource all of my invitations and custom prints (with the exception of my wine and food labels) to a professional, high volume digital printing press. The ink does not fade, smudge or smear and the digital printing allows for brilliant, long-lasting colors. Digital printing technology uses high-resolution, digital color to print elaborate designs and images in a timely manner with excellent quality.
I have always preferred matte card stocks due to their smooth finish, excellent quality and reliability with color and art detail in my designs. The brand I use for invites are Neenah CLASSIC CREST® (smooth finish matte). Options include 100 lb and 130 lb white and 100 lb natural ivory. All invites can have printed colored backgrounds on them if requested. Every CLASSIC CREST® product is FSC® Certified, Green-e Certified and Green Seal™ Certified, making me feel better about my mark on the environment! I also carry .22 pt kraft 100% recycled chipboard for more rustic prints and CD sleeves.
Yes, samples are always a good idea! A sample can be ordered by clicking on the particular print you would like a sample from and placing the quantity at (1) and checking out. Shipping is Free: enter in the coupon code: “SAMPLE” at checkout. (Note: samples are subject to current stock availability). Samples cannot be customized, they are meant to illustrate print quality and card stock.
Yes! Due to my established industry and vendor relationships who offer competitive pricing and quick turnaround production times for me, I can offer great prices on professional quality prints for your own digital art. A resolution of 300 dpi or higher is required. You must own your own artwork, I cannot print copyrighted images, artwork or other materials. Email me to discuss!
Yes, however this please request this additional service prior to ordering, and be advised it adds a few extra days onto your timeline. You will be required to fill out a provided excel template spreadsheet with all your guests names and addresses. For darker envelopes, I also can provide white address printing! Email me for a quote!
Sorry I do not offer any assembly (including adding ribbons, lace or belly band embellishments) or postage/mailing services. I am happy to make recommendations and provide instructions on how to do this on your own!
All computer monitors vary, so your printed materials may not match what your see on one monitor vs. another. (Especially on cell phones--the colors are vastly different on mobile phones!) I will always try to match the color to the example shown on the proof as close as possible. If you are concerned and need to be extra particular about the color, please request to have a hard proof mailed to you prior to printing. A hard proof can be provided to you for an additional $10+shipping. Be aware that this will delay production times so be sure to plan accordingly.
Due to the custom nature of all of my print products, returns and exchanges are not accepted. You will have the chance to make tweaks and changes to the design until you are happy prior to printing, but once you have approved your proofs for print and the production process has started, no cancellations can be made and refunds are not accepted.
Retail Store Questions
I accept returns, exchanges, and cancellations for my retail items under the following provisions: 1) Contact me within 14 days of delivery. 2) Ship items back within 30 days of delivery; buyer is responsible to pay return shipping. 3) Request a cancellation within 2 hours of purchase. 4) Once Items are returned in same condition a refund or exchange will be provided. 5) The following items can't be returned or exchanged unless they arrive damaged or defective: Custom or personalized orders, digital downloads and final sale items.
All of the items listed in the online retail shop are in stock and will ship within 1-2 business days. I ship priority 2-3 day mail so expect to receive your items within one week if in the US. If you are outside of the US, on average international shipments are delivered within 2 weeks. Unexpected weather or custom/duty related delays are out of my control, so please be aware of these prior to purchase and plan accordingly.
Once we sell out of an item we may or may not restock it in the future, but please feel free to contact us to inquire on any items you are looking for.
Brossie Belle does not have a retail store location and is mainly a rental decor and custom print business. However, I do have a rental storage barn that houses all of my rentals and retail items. You are welcome to make an appointment to view the items in person prior to purchasing.